Monday, April 15, 2024

Electricity tariffs hike: AEDC apologises to customers for mix up


Abuja Electrical energy Distribution Plc, AEDC, has apologized for wrongly charging clients in Band A who’ve now been downgraded to Band B.

The corporate stated the error was attributable to a system glitch.

“That is to tell clients throughout the Abuja Electrical energy Distribution Plc (AEDC) franchise that we’re conscious of the flawed costs confronted by some Band A clients who tried to recharge their meters following the brand new tariff regime.

“This was attributable to a system glitch brought on by the reclassification of some Band A clients who’ve now been downgraded to Band B because of the variety of hours of electrical energy provide loved over the previous few weeks. These erstwhile Band A clients who vended have been charged the brand new tariff of N225 per Kilowatt Hour. Our workforce is working to establish the purchasers affected and all extra costs will probably be refunded.

“The state of affairs additionally noticed some Band A clients who at the moment are charged N225 vend on the previous price. As soon as the glitch is resolved, this class of consumers will now recharge their meters on the new price of N225, which is able to guarantee they take pleasure in a minimal provide of 20 hours day by day.

“We apologise for any inconvenience induced to our clients throughout this variation. We stay dedicated to bettering the facility provide to all classes of consumers, and we crave your understanding and assist as we do that,” it stated.

DAILY POST reported on Wednesday that the Nigerian Electrical energy Regulatory Fee, NERC, gave the go-ahead to lift the electrical energy charges for patrons within the Band A class.

The Vice Chairman of NERC, Musliu Oseni, introduced that there will probably be an increase in electrical energy tariffs. This adjustment will end in clients paying N225 per kilowatt-hour, up from the present price of N66.

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